Shipping/Delivery

Below are the shipping methods we offer to our customers. We only deliver to the countries and regions that appear below.
The order processing date is 1-3 business days. Order cutoff time: 9AM - 5PM (GMT+8). For orders processed after cutoff time, one day gets added to the delivery time estimate.
If you have other questions, please just send it to service@nvuvu.com.

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  • All
  • United States
  • Australia
  • Canada
  • France
  • Germany
  • United Kingdom
  • Austria
  • Belgium
  • Brazil
  • Croatia
  • Czech Republic
  • Denmark
  • Finland
  • Greece
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Japan
  • Luxembourg
  • Malaysia
  • Netherlands
  • New Zealand
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  • Philippines
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  • Portugal
  • Romania
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • Hong Kong(China)
  • Taiwan(China)

Attention Information

With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible

⚠️ Attention

Unexpected delays during transit may happen due to the COVID-19 and some Peak Seasons.

Customs Duties

Shipments will be delivered with duty and tax unpaid.

All import (customs) duties and/or taxes must be paid by the customer with reference to local customs policies.

According to customs regulations, Nvuvu cannot declare purchases as gifts or list amounts lower than the actual product price.

Restrictions

Please note that there are some limitations, such as our carriers not being able to ensure safe delivery to certain addresses (in fact, there is nothing worse than losing a package). Therefore, please be sure to provide your address and specific details, such as street number/building number (if you have one).

Shipping Address Restrictions

- APO/FPO/DPO addresses are not supported for all countries.

- P.O. Box addresses are only supported for standard shipping to the United States.

- Non-continental European countries, usually referred to as islands and territories dependent on the European countries listed above, are not supported.

- Shipping rates and transit times may vary between contiguous United States and other island areas (e.g. Puerto Rico).

Delivery Failures

We are not responsible for any delivery failures caused by the negligent actions of the customer. Negligence includes, but is not limited to, providing incorrect information for delivery, such as order address/contact number/recipient name. In such cases, we are unable to request a refund for you.

If you find that your order information is incorrect, please contact us at service@nvuvu.com with your order number and correct information as soon as possible before your order is shipped.

United States

13 - 25 days with flat rate charge of 5,99 $. Free standard shipping on orders over 50,00 $.

7 - 12 days with flat rate charge of 20,00 $.

Australia

13 - 25 day with flat rate charge of 8,99 $. Free standard shipping on orders over 50,00 $.

Canada

13 - 25 days with flat rate charge of 5,99 $. Free standard shipping on orders over 50,00 $.

France

13 - 25 days with flat rate charge of 5,99 $. Free standard shipping on orders over 50,00 $.
7 - 12 days with flat rate charge of 20,00 $.

Germany

13 - 25 days with flat rate charge of 5,99 $. Free standard shipping on orders over 50,00 $.
7 - 12 days with flat rate charge of 20,00 $.

United Kingdom

13 - 25 days with flat rate charge of 5,99 $. Free standard shipping on orders over 50,00 $.
7 - 12 days with flat rate charge of 20,00 $.

Austria

15 - 30 days with flat rate charge of 5,99 $. Free standard shipping on orders over 50,00 $.
7 - 20 days with flat rate charge of 20,00 $.

Belgium

13 - 25 days with flat rate charge of 5,99 $. Free standard shipping on orders over 50,00 $.
7 - 12 days with flat rate charge of 20,00 $.

Brazil